Let's get you leveled up!

The Healthcare Supply Chain Hub is full of FREE Resources

We’re here to guide you on your journey to success while strengthening your resume along the way!

New Resources Added WEEKLY!!!

HERE ARE SOME FREE RESOURCES

Start implementing today!

Don’t just keep up—get ahead. I created a suite of FREE healthcare supply chain resources to help you stop spinning your wheels and start leveling up. From tool-kits and templates to guides and cheat sheets, these resources are designed to give you practical, real-world strategies you can put into action.

today. Why? Because not everyone’s ready for the full certification yet—but that doesn’t mean you can’t start moving the needle. 🚀 Download instantly, no strings attached, and start making smarter decisions, solving real problems, and showing up as the strategic leader your organization needs.

Just start scrolling and downloading!

~Angelique

Best Practices for Item & Supplier/Vendor Master

If we don't control what goes into our item master and supplier/vendor master inside our ERP system, it will start to control us!

Download and utilize this document as a procedure or a policy for your organization to put controls around item master & what gets uploaded into your item master for all requisitioners to have access to vs. not. Also, follow this guide for your supplier/vendor master rules as well. Let me know what questions you may have!

LOCK IT DOWN!

Contractual Invoicing Guidelines

When it is not in writing, it is not a thing...

Because chaos is not a payment strategy. When AP teams don’t have clear invoicing guidelines, it opens the door to late payments, duplicate payments, mismatched invoices, and all kinds of vendor drama. Requiring POs on invoices ensures every charge is legit, traceable, and approved before payment—no mystery charges sneaking in.

Enforcing Net 60 terms sets the tone with vendors: “We pay predictably—but on our cadence, not yours.” Clear expectations also protect your organization from cash flow crunches, strengthen vendor relationships through consistency, and reduce costly reconciliation headaches that steal time and patience. Bottom line? Guidelines = control. And control = savings, sanity, and smoother operations.

Simple 1 Page SBARQ

Let's keep it simple with this one, and then I have a longer one for you below

Clear communication saves time, money, and patient lives—and that’s where the SBARQ template comes in. I’m giving you a FREE one-page SBARQ (Situation, Background, Assessment, Recommendation, Questions) tool to help you quickly and effectively communicate supply chain challenges, ideas, and decisions to clinical, financial, and executive teams.

Whether you're advocating for a sourcing change, presenting a product issue, or teeing up a capital request, this template helps you get to the point—professionally and powerfully. Grab it now and start communicating like the strategic rockstar you are.

Longer SBAR Template

Maybe the 1-pager simple SBARQ will not work for every situation.

Ready to take it up a notch? For those moments when a quick 1-pager just won’t cut it—like when you're building a case for a sourcing overhaul, technology investment, or system-wide change—I’ve also included a more detailed, multi-page SBARQ template.

This version gives you extra space to expand on data, attach supporting documents, include financials, stakeholder input, and outline next steps with more precision. It's built for high-stakes communication where every word—and every number—counts. Use this when you need to influence decision-makers, win buy-in, or drive strategic change with confidence and clarity.

Annual Strategic Plan for Supply Chain Division

Every supply chain division NEEDS an annual strategic plan. This one does the job.

Every high-performing supply chain starts with a strategic plan—and now you’ve got one at your fingertips. This FREE downloadable Supply Chain Annual Strategic Plan template helps you map out your goals, initiatives, KPIs, and timelines in a clear, organized way.

Whether you're leading a department, launching new programs, or just trying to wrangle chaos into clarity, this tool gives you the structure to think big and execute smart. Use it to align your team, communicate priorities to leadership, and start the year with direction, focus, and purpose.

AHVAP Clinical Value Analysis Maturity Curve

You should have this in your hands with everything you do!

Not sure where your clinical value analysis program really stands? Download the FREE AHVAP Clinical Value Analysis Maturity Curve and get crystal clear on your organization's current state—and what it takes to level up. I have used this for A3 work, governance work, and overall visibility.

This proven framework outlines the stages of maturity from foundational to fully integrated, helping you assess gaps, benchmark progress, and build a roadmap toward true clinical and supply chain alignment. Whether you're just starting out or fine-tuning an advanced program, this tool is your mirror, map, and motivator—all in one.

The SMI Resiliency Maturity Model

Thank you to the Journal of Healthcare Contracting for publishing this in 2022!

"The Strategic Marketplace Initiative (SMI), a nonprofit, member-driven consortium of industry thought leaders in healthcare supply chain, released its Resiliency Maturity Model (RMM) and Playbook this year to help the industry be better prepared and mitigate risk for future potential disruptions. It incorporates core fundamentals of preparation, responsiveness and resiliency planning across the industry.

“We needed to understand how organizations were planning for resilience going forward,” said Nancy Anderson, Associate Executive Director of SMI.

SMI engaged with collaborators at North Carolina State University (N.C. State), including Rob Handfield, the Bank of America University Distinguished Professor of Operations and Supply Chain Management and Executive Director of Supply Chain Resource Cooperative. N.C. State students and the SMI team collected data and interviews that helped provide the critical structure to the new model."

Value Analysis Decision Appeal Form

We know that not all stakeholders will be happy with your decisions in value analysis...

Disagreements happen—but your process shouldn’t fall apart when they do. Download this FREE Value Analysis Decision Appeal Form to give stakeholders a professional, structured way to challenge decisions with clarity and accountability.

Whether it’s a denied product request, a clinical standardization push back, or a vendor preference issue, this form ensures that every appeal is reviewed consistently, respectfully, and based on evidence—not emotion. Protect your process, support collaboration, and reinforce a culture of trust and transparency with this simple, powerful tool.

Frequently Asked Questions

Your Questions Answered

Can I purchase just one certification?

Yes. Each of the seven healthcare supply chain certifications can be purchased and completed individually.

Where should I start?

If you are new to healthcare supply chain, work with healthcare providers as an industry partner, or want a stronger understanding of the full healthcare supply chain ecosystem, Healthcare Supply Chain Foundations is the recommended starting point.

Do I have to complete the certifications in order?

No. Individual certifications can be selected based on your role and development needs. Professionals pursuing the complete CHSCM pathway should follow the recommended CHSCM learning sequence.

Are the certifications self-paced?

Yes. The certification programs are designed for busy professionals and can be completed at your own pace.

What are CECs?

Each certification includes Continuing Education Credits (CECs). The number of CECs varies by certification and is displayed with each certification.

What if I want to complete all seven certifications?

If you want the complete seven-certification professional development experience, visit the CHSCM page to learn about the Certified Healthcare Supply Chain Manager pathway.

How does re-certification work?

Re-certification information is available for credential holders through our Re-Certification page.

Still Have Questions?

Have a question about which certification is right for you? We're happy to help you determine the best place to start.

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