Healthcare Supply Chain Is Complex
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Don’t just keep up—get ahead. I created a suite of FREE healthcare supply chain training through our weekly "Learning Bytes" to help you stop spinning your wheels and start leveling up. Every week Angelique OR a special guest gives 30 minutes of great education on a hot topic along with the PowerPoint to download and a MASSIVE ACTION CHECKLIST so you can go implement tomorrow!
Why? Because not everyone’s ready for the full certification yet—but that doesn’t mean you can’t start moving the needle. 🚀 Download instantly, no strings attached, and start making smarter decisions, solving real problems, and showing up as the strategic leader your organization needs.
Just start scrolling and downloading!
~Angelique
30-Minute Learning Byte
Aired 8/21/2025:
Procure to Pay (P2P) Optimization
Takeaways you’ll walk away with:
✅ EDI & 4-way match = accurate orders, shipments, and invoices
✅ Optimize EDI codes (850, 855, 856, 810) to prevent delays and errors
✅ Suppliers can support workflow efficiency & leverage their access
✅ Streamline approvals, receiving, and payments
✅ Align P2P for requestors, buyers, receivers, and AP
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 8/26/2025:
Consignment Best Practices for Suppliers & Providers
Takeaways you walk away with:
✅ Consignment is not free money – hidden costs creep in.
✅ Vendors don’t get the keys to your shelves; the relationship should be STRATEGIC.
✅ Contracts protect everyone: spell out every detail.
✅ Trust, but verify cycle counts & KPIs keep us honest.
✅ Consignment only works if everyone agrees together
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 8/28/2025:
Stepping Over a Dollar to Pick Up Pennies or Dimes?
Key Takeaways:
✅ Transactional sourcing only looks at price. It feels like savings but often increases total cost.
✅ Chasing pennies creates churn. Vendors lose trust, clinicians lose patience, and outcomes don’t improve.
✅ Strategic sourcing looks at total cost of ownership. It considers quality, utilization, and downstream impact.
✅ Category management beats one-off contracts. Bundling spend gives leverage and drives alignment.
✅ Clinical alignment is critical. Without clinician buy-in, “savings” rarely stick.
✅ Strategic = sustainable. Transactional might win a battle, but strategic sourcing wins the war.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 9/2/2025:
Flying Blind: Data is the Life Blood of Supply Chain
Takeaways you walk away with:
✅ You can’t fix what you can’t see, without clean, reliable data, every decision is a guess.
✅ Data is more valuable than the product itself, it’s the proof of cost, outcomes, and performance.
✅ Bad data = bad decisions, duplicate SKUs, mismatched pricing, and incorrect utilization drive waste.
✅ Data governance is non-negotiable, rules, ownership, and accountability are essential.
✅ Bench marking tells the story, without comparisons, you’re only looking at numbers in a vacuum.
✅ Transparency builds trust, clinicians, finance, and supply chain align when everyone sees the same data.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 9/4/2025:
SPECIAL GUEST: Anita Zado
Reviews the Connection Between Value Analysis & Supply Chain
Key Takeaways:
✅ Transactional sourcing only looks at price. It feels like savings but often increases total cost.
✅ Chasing pennies creates churn. Vendors lose trust, clinicians lose patience, and outcomes don’t improve.
✅ Strategic sourcing looks at total cost of ownership. It considers quality, utilization, and downstream impact.
✅ Category management beats one-off contracts. Bundling spend gives leverage and drives alignment.
✅ Clinical alignment is critical. Without clinician buy-in, “savings” rarely stick.
✅ Strategic = sustainable. Transactional might win a battle, but strategic sourcing wins the war.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 9/9/2025:
Stop Leaving Rebate Money on the Table!
Takeaways you walk away with:
✅ If you don't set up rebates on Day 1, you'll chase dollars on Day 120
✅ Contract terms → ERP fields → monthly accruals → cash. Miss one, lose money.
✅ Tier leakage is real, map SKUs, UOMs, ship-to's, and membership rosters precisely.
✅ Your dashboard should show eligible spend, tier status, accruals, and credits received.
✅ Compliance isn't optional: document, report, and pass-through discounts as required.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 9/16/2025:
2-Bin Kanban: Why Nursing + Supply Chain
Must Own it Together
Key Takeaways:
✅ How 2-Bin Kanban Works
✅ Why nursing MUST own it 50/50
✅ The "Field Trip" and "Video Show" Buy-in Strategy
✅ Visual Communication Tools
✅ Sustaining the Process
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 9/23/2025:
Bill-Only’s in the OR: From Chaos to Control
Bill-Only's don't have to feel like smuggling contraband into your OR! When vendors walk in with implants or devices, you need tight guardrails, not a free-for-all. We should be very STRATEGIC with our vendors! This session is about building structure, so your hospital doesn’t get stuck with surprise invoices, mismatched contracts, or missing documentation.
Takeaways you walk away with:
✅ Contract Compliance Matters
✅ Standardized Bill-Only Form
✅ Role of the charge nurse & vendor
✅ Technology Tools
✅ Practical Implementation Tips
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 9/30/2025:
Unhide Hidden Heroes
In this Learning Byte, we’ll explore how to connect supply chain decisions to better outcomes, model problem-solving when the pressure is on, and empower frontline staff to own results. Because supply chain isn’t just about supplies. It’s about survival, trust, and delivering care that counts.
Key Takeaways:
✅ Link every supply chain action to patient outcomes
✅ Model calm, structured problem-solving under pressure
✅ Empower frontline teams to take ownership, think critically, and elevate their impact
✅ Strengthen communication, reliability, and trust across the system
✅ Build a logistics culture that supports safety, speed, and clinical excellence
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 10/02/2025:
GPO Contracting 101 & Beyond
GPO contracts can feel like alphabet soup, LOC, LOP, commitment %, tiers, carve-outs — but once you understand how they work, you unlock one of the biggest strategic levers in healthcare supply chain. This session breaks down the fundamentals and the advanced strategies that separate reactive contracting from true system-level performance.
Takeaways you walk away with:
✅ GPOs = Leverage at Scale
✅ LOC vs. LOP — Know the Difference
✅ Carve-Outs Are Not Free Passes
✅ Commitment % (The 80/20 Rule)
✅ Track, Document, Report
✅ Strategy > Transactions
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 10/07/2025:
Recall Ready: Building a Bulletproof Recall Response
A delayed response can risk patient safety, regulatory fines, and trust. Today, let’s break down how to create a recall-ready culture that’s fast, coordinated, and reliable.
Key Takeaways:
✅ Understand the recall lifecycle (FDA/manufacturer → supply chain → frontline response).
✅ Identify unique risks by category: devices, supplies, pharmacy, food.
✅ Learn best practices for lot traceability, documentation, and digital tools.
✅ Build a cross-functional recall strike team.
✅ Walk away with a checklist to improve recall readiness tomorrow.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 10/14/2025:
AI in Healthcare Supply Chain: From Fear to Force Multiplier
How Artificial Intelligence Drives Efficiency, Mitigates Workforce Impact, and Elevates Supply Chain Intelligence
AI isn’t replacing you, it’s replacing the parts of your job that keep you buried in spreadsheets, duplicate POs, and policy exceptions. The best supply chain pros will learn how to use AI to do what humans do best: think critically, build relationships, and make high-value decisions.
Takeaways you walk away with:
✅ Understand how AI supports each supply chain domain
✅ Identify use cases to alleviate workforce pressure
✅ Recognize where to start, safely and strategically
✅ Walk away with a list of "first 5" processes they can test AI on
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 10/16/2025:
The Power of UDI: How Device Identification Transforms Safety, Traceability, and Supply Chain Data: may the source of truth be with you!
The Power of UDI and the hidden dangers Procedural areas face when not fully utilized
Key Takeaways:
✅ Define what a UDI is and explain why it’s critical for patient safety, traceability, and recall management.
✅ Locate where to find the UDI on medical device packaging and understand its key components.
✅ Navigate AccessGUDID, the FDA’s public database, to search and verify device identifiers.
✅ Implement UDI processes across supply chain systems, inventory, and clinical documentation workflows.
✅ Apply UDI use in everyday operations, from purchase order entry to recall response and value analysis integration.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 10/21/2025:
RFP, RFI, RFQ 101: Essential Guide for Healthcare Supply Chain Pros
Key Takeaways:
✅ Understand the Intent Behind Each “R”. How your choice of document shapes vendor behavior and project outcomes.
✅ Spot the Common Mistakes That Derail Sourcing Events. Most teams unknowingly set themselves up for poor results before the first bid even hits the inbox.
✅ Learn How to Read the Market Before You Bid It. One small step before an RFP can save weeks of wasted work.
✅ Discover the Secret Ingredient of a High-Quality Response. Why suppliers mirror the quality of your request.
✅ Turn Every Event into Strategy, Not Just a Transaction. Learn how to shift from price hunting to value creation.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 10/23/2025:
SPECIAL GUEST: JUSTIN POULIN
From Gatekeeper to Gamechanger: How Smarter Credentialing Creates Safer Boundaries Between Vendors and Patients
How Smart Hospitals Manage Vendor Access Safely: Credentialing, Compliance & Bedside Control Vendor access isn’t just a badge check, it’s patient safety, liability protection, contractual compliance, and operational integrity.
Key Takeaways:
✅ Credentialing is the hospital’s immune system.
✅ Continuous monitoring is the new standard for safety.
✅ Survey readiness should be continuous, not cyclical.
✅ Visibility is the foundation of safety and compliance.
✅ Automation enables accountability.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 10/28/2025:
System vs. Site: Building Dual-Level Governance
How to turn system decisions into bedside reality and keep them there.
Key Takeaways:
✅ Understand the purpose and scope of system-level governance (strategy, approvals, formulary control).
✅ Define what belongs at the site level (implementation, sustainment, local validation).
✅ Learn how to establish clear decision rights and escalation pathways.
✅ Create a rhythm of accountability between both levels (burn-down reports, space plans, training audits, compliance dashboards).
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 11/03/2025:
The Cost of Chaos: How to Fix Broken Approval Pathways.
In this session, we’ll uncover where most approval processes go wrong, and how to rebuild them so decisions move faster, stay compliant, and actually stick.
Key Takeaways:
✅ How to identify the real root causes of approval delays (hint: it’s not people)
✅ How to visualize and document your current state approval flow
✅ The three-tier model for right-sized decision rights
✅ Tools to track and enforce accountability
✅ How to turn your approval chaos into a repeatable governance rhythm
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 11/11/2025:
The Heartbeat of Healthcare Supply Chain: Strategic Sourcing, Contracting, and the Flow of Procurement
Key Takeaways:
✅ Explain why Strategic Sourcing & Contracting function as the “heartbeat” of the healthcare supply chain.
✅ Recognize how Procurement serves as the operational pulse that drives product flow, accuracy, and compliance.
✅ Differentiate between the core and support functions, Data Analytics, Value Analysis, Operations, and their role in supporting the heartbeat.
✅ Apply a rolling initiative calendar built on contract expirations to streamline sourcing workload and reduce redundancy.
✅ Implement controls to prevent purchases without contracts, expired agreements, and non-compliant spend.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 11/18/2025:
Building a Rolling 24-Month Initiative Calendar That Reclaims Control of Healthcare Contracting
Takeaways you walk away with:
✅ Why contract expiration management is a massive hidden margin leak
✅ How reactive sourcing weakens negotiating power and burns out teams
✅ How a 24-month contracting calendar improves healthcare supply chain planning
✅ Why starting sourcing 6–12 months early drives real financial and operational value
✅ How to level-load your sourcing and contracting workload to prevent burnout
✅How monthly governance strengthens healthcare supply chain leadership
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 11/25/2025:
The Hidden Cost of “Just in Case” Inventory: How Fear, Hoarding, and Outdated PARs Quietly Drain Millions
Key Takeaways:
✅ Identify hidden “shadow inventory” and quantify how much cash is quietly sitting in drawers, closets, and lockers.
✅ Differentiate fear-based stocking from true safety stock and understand how emotional behaviors distort demand signals.
✅ Pinpoint the operational, financial, and clinical impact of overstocking, including PAR inflation and expired waste.
✅ Build clinician trust and transparency through simple visibility tools and storytelling strategies.
✅ Implement actionable steps to reduce overstock, rebuild confidence, and shift from fear-driven to data-driven readiness.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 12/02/2025:
Why Value-Based Care (VBC) Fails Without a Strategic, Clinically Integrated Supply Chain
Takeaways you walk away with:
✅ How product choices impact LOS, readmissions, complications, and reimbursement
✅Why Total Cost of Ownership (TCO) is more than price, and how to calculate it
✅ Where breakdowns occur between sourcing, CVA, service lines, finance, and clinicians
✅ Why siloed governance kills value-based care performance
✅ How to align contracting, clinical workflows, and service line strategy
✅Real-world examples of supply chain decisions improving (or damaging) VBC outcomes
✅How to shift from transactional tactics to strategic, integrated leadership
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 12/09/2025:
SPECIAL GUEST: GHX's Sophie Rutherford
Cloud ERP in Healthcare: What Works, What Breaks, and What Leaders Must Fix
Key Takeaways:
✅ The difference between On-Prem vs Cloud ERP and how each impacts healthcare operations
✅ What Cloud ERP actually solves: centralization, automation, integration, visibility
✅ Key limitations: customization constraints, cost, dependencies, security concerns
✅ Why healthcare’s supply chain complexity requires more than ERP alone
✅ The biggest risks of Cloud ERP migration: misaligned data, manual processes, financial leakage, safety failures
✅ The 6 strategies for building a stronger ERP foundation
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 12/16/2025:
The 5 Breakpoints Silently Killing Your Supply Chain Flow
Takeaways you walk away with:
✅ Identify the five invisible breakpoints that silently disrupt supply chain flow and decision-making.
✅Diagnose operational friction caused by weak data integrity, unclear decision rights, and siloed workflows.
✅ Evaluate the impact of non-integrated processes on speed, cost, and clinician trust.
✅ Apply a simple system-engineering approach to stabilize workflow, reduce rework, and improve total cost performance.
✅ Build a path toward durable governance, enabling faster decisions, clearer accountability, and more predictable results.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 12/23/2025:
SPECIAL GUEST: Steve Shutts
Rethinking Repair Spend in the OR
What supply chain leaders can do to lower total cost without sacrificing uptime or outcomes
Key Takeaways:
✅ Why line-item repair savings often fail to reduce total cost of ownership
✅ How hospital processes drive equipment failure, downtime, and repeat repairs
✅ What to evaluate in repair providers beyond price
✅ Common repair contract models, risks, and best-use scenarios
✅ How collaborative supplier partnerships improve uptime and long-term cost control
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 01/06/2026:
Why most healthcare supply chain “strategies” fail to change anything, and how to fix it.
Takeaways you walk away with:
✅ Differentiate between activity-based planning and true strategic planning in healthcare supply chain.
✅Apply a decision-focused strategy framework that aligns outcomes, governance, and capabilities.
✅ Identify which decisions must change to achieve cost, resiliency, and clinician alignment goals.
✅ Evaluate their current strategic plan and determine where it lacks decision clarity.
✅ Take immediate action to convert initiatives into executive-relevant strategy.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 01/13/2026:
Decision Rights: Who Actually Gets to Say Yes in Healthcare Supply Chain?
Why smart strategies stall, good data gets ignored, and supply chain ends up mediating instead of leading.
Key Takeaways:
✅ Define decision rights and distinguish them from roles, titles, committees, or consensus-driven processes.
✅ Identify common decision-rights breakdowns that slow sourcing, CVA, procurement, and operational execution.
✅ Differentiate between influence, recommendation, approval, and final decision authority in healthcare supply chain.
✅ Assess one real decision currently stuck in their organization and pinpoint exactly where clarity breaks down.
✅ Apply a simple decision-rights framework to reduce escalation, friction, and rework.
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 01/20/2026:
Angelique Live: How Vendors Become Strategic Partners in Healthcare (Not Just Transactional)
Takeaways you walk away with:
✅Why company size has nothing to do with being strategic
✅The difference between selling products and solving problems
✅How governance, decision rights, and operating models shape partnerships
✅What makes leaders see a vendor as helpful versus disruptive
✅The signals that tell you trust is being built, or lost
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 01/27/2026:
Why Your Initiatives Stall After Approval
(and How to Fix the Handoff)
Takeaways you walk away with:
✅Identify where execution breaks down after approval
a. Handoff gaps between sourcing, ops, finance, and clinical teams
b. Missing ownership and unclear success definitions
✅Distinguish approval from accountability
a. Why “approved” does not equal “owned”
b. The difference between decision authority and execution authority
✅Apply a simple execution handoff model
a. What must be defined before approval is granted
b. How to prevent rework, delay, and silent failure
✅Create momentum without more meetings
a. How to use operating rhythm instead of chasing updates
b. How to prevent rework, delay, and silent failure
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 02/3/2026:
GPO vs. Local Contracts
Making the Right Choice Without Leaving Value on the Table
Takeaways you walk away with:
✅GPO vs. local is not a price debate, it’s a strategy decision
✅The wrong default choice quietly destroys value
✅High-performing teams align contract strategy to category, risk, and speed
✅Total cost of ownership beats unit price every time
✅Intentional decisions outperform emotional preferences
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 02/10/2026:
The Approval Trap:
Why Healthcare Decisions Die After “Yes.”
Takeaways you walk away with:
✅Approval does not equal execution in healthcare
✅Governance is optimized for decisions, not delivery
✅Most supply chain “failures” are structural, not personal
✅Savings don’t disappear, they stall after the meeting
✅Repeating initiatives are a signal, not a coincidence
✅This pattern cannot be fixed with awareness, templates, or webinars
✅This pattern cannot be fixed with awareness, templates, or webinars
✅Execution requires training leaders differently, not motivating them harder
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 02/17/2026:
The Vendor Dependency Trap
Why Healthcare Supply Chains Outsource Strategy and Then Wonder Why They Lose Control
Takeaways you walk away with:
✅Vendor partnership is not the same as strategic ownership
✅Short-term relief often creates long-term dependency
✅Category control erodes when analytics originate outside the organization
✅Supplier-led strategy weakens negotiation leverage over time
✅Savings plateau when internal capability is underdeveloped
✅This is a capability gap, not a vendor problem
✅Strategic control cannot be outsourced
And a Massive Action Worksheet to implement tomorrow!
30-Minute Learning Byte
Aired 02/24/2026:
If You Had to Reapply for Your Job Tomorrow,
Would You Get It?
Takeaways you walk away with:
✅Experience is not immunity.
✅Tenure is not differentiation.
✅Being busy is not being strategic.
✅Capability, not loyalty, protects your career.
✅Healthcare supply chain is evolving faster than most professionals are developing.
✅Executive expectations have shifted. Many roles have not.
✅If you cannot articulate margin impact, you are replaceable.
✅Formal development is no longer optional for serious leaders.
✅Transactional skill sets are being automated.
✅The professionals who invest in structured growth become undeniable.
And a Massive Action Worksheet to implement tomorrow!
Frequently Asked Questions
Your Questions Answered
How is this different from other leadership training programs?
Unlike generic supply chain and leadership programs, The Bridge is specifically designed for healthcare supply chain professionals. Our approach focuses on the unique challenges and opportunities in this field, with practical strategies that can be implemented immediately. We emphasize cultural transformation as the foundation for sustainable success, rather than just teaching isolated leadership skills.
How long does it typically take to see results?
Many participants report immediate benefits in terms of clarity and direction. Measurable organizational improvements typically begin within 2-3 months as new strategies are implemented. Career advancement outcomes, such as promotions or expanded responsibilities, often occur within 6-24 months depending on open positions, strategies you use, and your grit, though this varies based on individual circumstances and organizational factors.
Can this program work for both small departments and large organizations?
Absolutely. The principles of supply chain alignment and leadership effectiveness apply regardless of organizational size. We customize our approach based on your specific context, whether you're leading a small team or a large department across multiple facilities. The framework is scalable and adaptable to your unique situation.
What if am not currently in a management position?
The Bridge program is valuable for professionals at all levels. For those not yet in management roles, it provides the strategic mindset and leadership skills that accelerate career advancement. Many participants have used these principles to stand out as high-potential employees and secure promotions faster than their peers. Leadership influence can be developed and demonstrated regardless of your current title.
How is training delivered?
Our training is delivered through a combination of one-on-one coaching sessions, interactive workshops, certification modules, and self-paced learning materials. All sessions can be conducted virtually, making the program accessible regardless of your location. We emphasize practical application between sessions, with ongoing support to help you implement what you've learned in your specific work environment.
Still Have Questions?
If you can’t find answers to your questions, then don’t hesitate to contact us directly!
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